DELIVERY & RETURNS

.Shipping

Standard Delivery to UK Mainland is £3.99

 

- We will aim to get your order out within 1-2 days. It should then be with you within 2-3 working days via Standard Delivery by Royal Mail

 

- If you require speedier delivery, just get in touch & we'll see what we can do! However, please note P&P deliveries will vary for this service..

Standard International European Delivery is £12

- We will aim to get your order to you within 5-7 Business Days

- Please note that International deliveries may incur further postage costs based on the final weight and size of orders. We will therefore get in touch prior to your order being dispatched if further postage costs are required.

- Please note your order may incur additional customs charges and taxes may apply that you will need to pay directly. 

Rest of the World

For delivery outside of any of the above, please drop us an email at treatyoselfhitchin@gmail.com and we will be happy to provide a shipping quote.before making your order.

.Returns

We hope that you love the items you receive as much as we do!

 

However, if you would like to make a return please contact us to arrange an exchange or credit note within 14 days from the date the order was made. Please confirm in writing, along with your details to:

 

treatyoselfhitchin@gmail.com 

 

You will need to return your items in a good condition, unused and the packaging needs to be able to be in a sellable condition. Please return within 7 days following correspondence about the return.  

Unfortunately, we can't offer returns on certain items such as pierced jewellery or perishable goods i.e. chocolate.

If you have a quick change of heart after making your order & you decide you would like to cancel your order. Please contact us within 3 hours to ensure that the goods have not already been shipped.

 

Email: treatyoselfgifts@gmail.com

.Cancellations

- At Treat Yo' Self we try to do little things to help protect our planet. So when packing up your goodies we will often reuse boxes and packaging where we can!

 

- To provide extra protection to yo' treats, we may include bubble wrap within your order, however please know that this is all second hand and has not been purchased new.

 

- We are still a new business and still finding our way for certain ways.... so any feedback or advice on how you think we can improve our packaging to be more eco-friendly - please get in touch: treatyoselfhitchin@gmail.com 

.Packaging
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